Justin G. on LinkedIn: Earn with the best (2024)

DoorDash Respectfully, may I ask: Why does it seem as if unscheduled Dashers, who are allowed to "Dash Now" if they're new/take offers that cost a Dasher money while #DoorDash earns all delivery fees, get to enjoy top priority for receiving orders? Those of us who must schedule because we're not new, and won't take orders that cost us money while you profit, schedule blocks of time and end up sitting around, doing nothing. How is it that you seem to avoid giving us orders to give to the unscheduled, who can "Dash Now" "even when it's slow" which is the opposite of what Grubhub does, where I get last priority as an unscheduled driver? My 2022 earnings were much higher before the over-hiring that by 2023, started this regretful trend. My current acceptance rate hovers around 60 percent, so it's not as if I'm overly particular in deciding which orders to accept. National Labor Relations Board California Civil Rights Department California Department of Justice

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DoorDash recently announced Dashers now have the ability to choose between two distinct ways to earn:Earn by Time and Earn Per Offer.It's their "commitment to provide Dashers with more flexibility and choice by announcing that for the first time, Dashers have the ability to choose between two distinct ways to earn." While DoorDash has positioned this new offering as a way to maintain flexibility while also promoting reliable earnings, the hourly rate isn’treallyan hourly rate. It’s based on the time spent on a delivery, “from the moment [a Dasher accepts] an offer until it’s dropped off plus 100% of tips."Details matter. #lastmiledelivery #driverexperience

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I like how DoorDash plays the conversion game.They know buyers have anxiety around tipping.Consumers want to tip less.But DoorDash knows without a good tip they can’t attract drivers to their network.Notice what happens when I click “other” in the tip section:1: they let me know 100% goes to the driver.2: show a photo of a smiling person. It’s easy to be a miser in private, hard to do it someone is looking right at you.3: they tell me why this is in my interest.Clever.

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DoorDash, here's an example of the insanity going on out here. This person ordered two dinners to be delivered 11.5 miles away (that's 20+ round trip, not on the way to any other hotspot) and they gave, I sh*t you not, a $1 tip. I took the order because I was genuinely curious to see what kind of monster would give such a low tip. Stop: calling driver pay a "tip" and allowing these wretched humans to take advantage of the system you provide. Start: calling it what it is. A service fee. Scrap tipping and do a per mile fee. You've run your experiment long enough. You know people will still pay for the service. People are so lazy that someone invented foaming hand soap, FFS. Humans can't even be bothered to rub their hands together to lather up, they need a dispenser to do it for them. The odds of them going back to the old days of picking up their own food are 1000 to 1. You're not going to lose business. If anything, the fees you bring in from charging businesses will increase. Users will purchase more to make the delivery fee "worth it." End rant. Crazy stuff going on out there and with all these complaints about "tipping culture" getting out hand, I think a little insight from someone on the road is needed. #doordash #TippingCulture #DeliveryService #DeliveryApp

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DoorDash warns customers who don't tip: your order could be slower https://buff.ly/3QFPi27- 💡 DoorDash is warning customers that orders with no tip may take longer to deliver.- 📢 Customers receive notifications stating that "orders with no tip might take longer to get delivered" when they try to place an order without adding a tip.- 🚗 "Dashers" (DoorDash drivers) have the freedom to choose which orders they accept, and orders without tips are often seen as less desirable, leading to longer wait times.- 🔄 DoorDash has been conducting a pilot program for a "reminder screen" to encourage tipping.- 💰 Tips are crucial for DoorDash workers' earnings, and some drivers may ask customers for additional tips, although this is against DoorDash's policies.- 🌍 DoorDash reported that in 2022, well over six million people delivered orders globally, collectively earning more than $13 billion.

I’d like to personally challenge DoorDash’s CEO, Tony Xu, to meet with Dashers across the nation and ask them about their experience as Dashers with a primary focus on what it is like dealing with Dasher Support. I am more than happy to initiate the conversation myself with the purpose of improving relations across the board.In the past, I’ve been very vocal about my stance on both outsourcing and DoorDash’s support team. To nobody’s surprise, I am far from satisfied with either. My relationship with DoorDash consists of being both a consumer and an independent contractor doing deliveries for DoorDash. Therefore, I have several years of experience in both areas. Instead of trashing the entire company, I want to bring attention to a very severe problem within the DoorDash platform as well as extend the offer of taking this project on myself voluntarily if it means the development of a well-oiled, fool-proof, results oriented department that is currently impacting consumers, Dashers, stakeholders, and the overall company negatively. I believe in DoorDash and am impressed at their exponential ability to grow and be a leader in the food delivery business. I am thankful to be given the opportunity to deliver to the wonderful people in my community. As an unemployed single mother, I am grateful that DoorDash has provided me the ability to bring in income while maintaining balance within my home. Because of this, it is not my intent to bring negative light to this company but rather to voice an area of concern that I know has full capability of being enhanced in order to yield higher earnings as well as accomplish the task of making sure the “little guys” whom DoorDash relies on in order to operate and bring forth said earnings, are satisfied. Because right now we (Dashers) are not and it is bleeding into the satisfaction of consumers as witnessed through several social media platforms. As an entrepreneur who is launching their own business soon, I understand firsthand how much work goes into establishing a company. I know it’s a winding road met with roadblocks, sleepless nights, tears, deadlines, surviving on coffee and fast food at times, loss of relationships, etc. Most frustrating is the lack of available time to accomplish everything if you’re working by yourself. For those who manage to conquer the marathon and become an internationally recognized company, big congratulations are always deserved. But this is where loss of oversight can creep in and it’s not always because of a greedy, uninterested CEO, rather the lack of time or lack of information to be able to address issues that arise. It is my hope that Dashers can work with DoorDash corporate employees to discuss and develop a system that improves satisfaction for everybody involved. With the right minds working together, I know it can be accomplished.Have a wonderful week 🌻

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